For your own safety , all the orders are subject to analysis and confirmation of all delivery and register data. This confirmation, whenever required, will be held by phone or e-mail contact. The only purpose of this contact is to assure buyer’s identity and prevent any damage or losses to our clients. For this reason it is very important to correctly fill all the register data and provide at least 1 (one) fixed telephone number to speed up the contact.
Please refer to the item “Forms of Payment” to get more information about all accepted forms of payment, time to confirm payment and release of the order.
Pricing Policy in the Virtual Store
All the prices, conditions of payment or delivery published in the pages of this website are exclusive for purchases and payments held in this website and are subject to modifications without any prior communication.
All modification in the conditions and terms of payment, prices and delivery shall not be applied only to the order already processed.
Freight Calculation
The price of the freight is defined during the purchase. When required, insert the ZIP Code and/or the Country of destination and the system will calculate the price automatically. This price will be added to the price of the goods you are purchasing resulting in the final amount.
Delivery
The delivery time will start upon the confirmation of order payment. Freight price will vary in accordance to the destination, weight and dimensions of the product.
Important: The delivery time of the shipment will start upon the confirmation of the payment from the Credit Card administrator/bank.
Please contact us for further information about specific delivery time:
Keppe Motor and related products: keppemotor@keppemotor.com
Books, CD's, DVD's and Magazines: proton@editoraproton.com.br
Order Cancelling
Keppe & Pacheco shall not be responsible for the shipment of the Products and occasional cancelling of the order in the following situations:
- no authorization of debit generated by the Credit Card administrator in relation to the purchase;
- lack of consistency in the information of the register/order form.
If the purchased Product, for any reason, is out of stock, Keppe & Pacheco will inform you and shall reimburse the amount paid, if the payment was already processed.